Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201609414 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations January 2018
201609429 Scottish Government payment schemes Not upheld, no recommendations January 2018
201609475 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2018
201609501 Greater Glasgow and Clyde NHS Board - Acute Services Division communication / staff attitude / dignity / confidentiality Some upheld, recommendations January 2018
201609720 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, recommendations January 2018
201609754 Greater Glasgow and Clyde NHS Board - Acute Services Division communication / staff attitude / dignity / confidentiality Some upheld, recommendations January 2018
201700087 Stirling Council unauthorised developments: enforcement action / stop and discontinuation notices Some upheld, no recommendations January 2018
201700157 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations January 2018
201700208 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2018
201700223 Scottish Prison Service personal property Not upheld, no recommendations January 2018