Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700352 A Council complaints handling (including appeals procedures) Some upheld, recommendations January 2018
201700446 Glasgow Housing Association complaints handling Some upheld, no recommendations January 2018
201700452 Stirling Council neighbour disputes and anti-social behaviour Upheld, recommendations January 2018
201700608 City Of Glasgow College special needs - assessment and provision Not upheld, no recommendations January 2018
201700720 University of the West of Scotland academic appeal/exam results/degree classification Upheld, recommendations January 2018
201700795 East Dunbartonshire Council neighbour disputes and anti-social behaviour Not upheld, no recommendations January 2018
201700923 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2018
201700955 North Ayrshire Council applications, allocations, transfers & exchanges Not upheld, no recommendations January 2018
201700974 Fyne Homes neighbour disputes and anti-social behaviour Upheld, recommendations January 2018
201701139 Fife Council improvements and renovation Some upheld, recommendations January 2018