Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301604 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2014
201301614 Fife Council child services and family support Upheld, recommendations February 2014
201301666 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, recommendations February 2014
201301712 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2014
201301781 University of Strathclyde academic appeal/exam results/degree classification Not upheld, no recommendations February 2014
201301796 Scottish Ambulance Service communication, staff attitude, dignity, confidentiality Upheld, action taken by body to remedy, recommendations February 2014
201301844 Business Stream charging method / calculation Upheld, recommendations February 2014
201301999 Business Stream policy/administration Resolved, action taken by body to remedy February 2014
201302062 Lothian NHS Board clinical treatment / diagnosis Upheld, no recommendations February 2014
201302314 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2014