Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100976 Inverclyde Council policy/administration Upheld, recommendations September 2013
201101548 Glasgow City Council handling of application (complaints by opponents) Some upheld, recommendations September 2013
201102074 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2013
201103503 Fife Council complaints handling (incl social work complaints procedures) Some upheld, recommendations September 2013
201103803 Fife Council public health & civic government acts - nuisances/problems in/around buildings Not upheld, no recommendations September 2013
201104532 Forth Valley NHS Board communication, staff attitude, dignity, confidentiality Not upheld, no recommendations September 2013
201104985 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2013
201105518 Business Stream policy/administration Upheld, recommendations September 2013
201200094 Business Stream charging method / calculation Not upheld, action taken by body to remedy, no recommendations September 2013
201200437 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, no recommendations September 2013