Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701238 | Midlothian Council | primary school | Not upheld, no recommendations | May 2018 |
| 201701250 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201701299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | May 2018 |
| 201701357 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201701404 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |
| 201701469 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201701673 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201701714 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201701844 | Glasgow City Council | care in the community | Some upheld, recommendations | May 2018 |
| 201701880 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |