Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701139 | Fife Council | improvements and renovation | Some upheld, recommendations | January 2018 |
| 201701232 | Aberdeenshire Council | primary school | Some upheld, no recommendations | January 2018 |
| 201701236 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | January 2018 |
| 201701597 | Dumfries and Galloway Housing Partnership | repairs and maintenance | Some upheld, no recommendations | January 2018 |
| 201702372 | Argyll and Bute Council | improvements and renovation | Some upheld, recommendations | January 2018 |
| 201702492 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201702683 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2018 |
| 201702748 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201702838 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201703479 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |