Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401874 | Berwickshire Housing Association Ltd | terminations of tenancy | Not upheld, no recommendations | August 2015 |
| 201401887 | The City of Edinburgh Council | repairs and maintenance | Some upheld, recommendations | August 2015 |
| 201401952 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201402306 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2015 |
| 201402357 | Fife Council | repairs and maintenance | Some upheld, recommendations | August 2015 |
| 201402575 | Angus Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | August 2015 |
| 201403076 | Tayside NHS Board | policy / administration | Not upheld, recommendations | August 2015 |
| 201403308 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201403349 | Perth College UHI | special needs - assessment and provision | August 2015 | |
| 201403389 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |