Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403431 | Fife Council | noise pollution | Not upheld, no recommendations | June 2015 |
| 201403584 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201403776 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | June 2015 |
| 201403867 | A Medical Practice in the Lothian NHS Board area | policy / administration | Some upheld, recommendations | June 2015 |
| 201403967 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201404159 | Glen Oaks Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | June 2015 |
| 201404280 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | June 2015 |
| 201404285 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2015 |
| 201404527 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201404595 | Aberdeen City Council | estate management, open space & environment work | Upheld, recommendations | June 2015 |