Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201266 | River Clyde Homes | applications, allocations, transfers & exchanges | Not upheld, no recommendations | March 2015 |
| 201301821 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201302422 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |
| 201302557 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2015 |
| 201302921 | South Lanarkshire Council | aids for the disabled (incl blue badges), chronically sick & disabled acts 1970/72 | Not upheld, recommendations | March 2015 |
| 201302996 | The Highland Council | primary school | Upheld, recommendations | March 2015 |
| 201302998 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201303648 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | March 2015 |
| 201303811 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | March 2015 |
| 201304053 | Aberdeen City Council | parking | Not upheld, no recommendations | March 2015 |