Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400298 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2015 |
| 201400321 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400454 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400826 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Upheld, recommendations | February 2015 |
| 201400888 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | February 2015 |
| 201401186 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201401329 | Falkirk Council | repairs and maintenance | Upheld, recommendations | February 2015 |
| 201401413 | University of Dundee | policy/administration | Not upheld, recommendations | February 2015 |
| 201401463 | Glasgow Housing Association | policy/administration | Not upheld, no recommendations | February 2015 |
| 201401547 | East Dunbartonshire Council | landlord registration | Not upheld, no recommendations | February 2015 |