Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304522 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201304590 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304723 | River Clyde Homes | terminations of tenancy | Upheld, recommendations | September 2014 |
| 201304746 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304808 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304811 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304812 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304884 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | September 2014 |
| 201305396 | Scottish Prison Service | visits | Not upheld, recommendations | September 2014 |
| 201305432 | A Dental Practice In the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |