Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202210537 | Renfrewshire Council | Handling of application (complaints by opponents) | Upheld, recommendations | August 2024 |
| 202301380 | The City of Edinburgh Council | Adoption / Fostering | Some upheld, recommendations | August 2024 |
| 202303636 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202303701 | West Lothian Council | Applications / allocations / transfers / exchanges | Upheld, recommendations | August 2024 |
| 202307220 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202106315 | Western Isles NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202106577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | July 2024 |
| 202108359 | West Lothian Council | Kinship care | Upheld, recommendations | July 2024 |
| 202201723 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2024 |
| 202207499 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |