Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100266 Scottish Prison Service unescorted leave Not upheld, recommendations February 2012
201100360 Greater Glasgow and Clyde NHS Board appointments/admissions (delay, cancellation, waiting lists) Some upheld, recommendations February 2012
201100404 Fife NHS Board clinical treatment / diagnosis Some upheld, no recommendations February 2012
201100440 The City of Edinburgh Council parking Not upheld, recommendations February 2012
201100552 Edinburgh Napier University policy/administration Some upheld, recommendations February 2012
201100691 A Medical Practice, Greater Glasgow and Clyde NHS Board clinical treatment/diagnosis Some upheld, recommendations February 2012
201100718 Lothian NHS Board clinical treatment; diagnosis Upheld, action taken by body to remedy, no recommendations February 2012
201100810 NHS 24 policy/administration Some upheld, recommendations February 2012
201100825 Tayside NHS Board nurses / nursing care Some upheld, recommendations February 2012
201100862 Adam Smith College policy/administration Upheld, recommendations February 2012