Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100068 | Lothian NHS Board | clinical treatment;diagnosis | Not upheld, no recommendations | December 2011 |
| 201100184 | Edinburgh Napier University | complaints handling | No decision reached | December 2011 |
| 201100264 | Lothian NHS Board - Acute Division | clinical treatment;diagnosis | Some upheld, recommendations | December 2011 |
| 201100324 | Grampian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201100365 | South Lanarkshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, recommendations | December 2011 |
| 201100446 | A Medical Practice, Tayside NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | December 2011 |
| 201100459 | The City of Edinburgh Council | building standards | Not upheld, no recommendations | December 2011 |
| 201100466 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | December 2011 |
| 201100468 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201100473 | A Medical Practice, Lothian NHS Board | policy/administration | Not upheld, no recommendations | December 2011 |