Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802900 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803366 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201803425 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803549 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803689 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803695 | NHS 24 | clinical treatment / diagnosis | Upheld, no recommendations | January 2019 |
| 201804414 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201806474 | A Dental Practice in the Greater Glasgow & Clyde NHS Board area | complaints handling | Upheld, recommendations | January 2019 |
| 201601495 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | December 2018 |
| 201605328 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |