Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500611 | Grampian NHS Board | nurses / nursing care | Upheld, recommendations | May 2016 |
| 201500612 | Scottish Funding Council | policy/administration | Some upheld, recommendations | May 2016 |
| 201500673 | Greater Glasgow and Clyde NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | May 2016 |
| 201500693 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500696 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500884 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500910 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2016 |
| 201500915 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | May 2016 |
| 201500935 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500956 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |