Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700430 | University of Glasgow | special needs - assessment and provision | Upheld, recommendations | October 2019 |
| 201700916 | Scottish Prison Service | progression | Upheld, recommendations | October 2019 |
| 201701825 | University of the West of Scotland | policy / administration | Upheld, recommendations | October 2019 |
| 201704007 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
| 201704209 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201707502 | Edinburgh Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
| 201800060 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
| 201800565 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2019 |
| 201801882 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201802124 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |