| 201704828           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201704830           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201704876           | 
                                                                                        Argyll and Bute Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201705043           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201705213           | 
                                                                                        Viewpoint Housing Association Ltd           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201705362           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        nurses / nursing care           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201705622           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        sheltered housing issues / residential homes           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201706209           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201706372           | 
                                                                                        NHS 24           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201706529           | 
                                                                                        Aberdeen City Health and Social Care Partnership           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           |