| 201802359           | 
                                                                                        Wheatley Housing Group Ltd           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201802571           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201802804           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201802853           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201802907           | 
                                                                                        Falkirk Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201802923           | 
                                                                                        Scottish Prison Service           | 
                                                                                        disciplinary charges - orderly room proceedings           | 
                                                                                        Resolved, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201802931           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201803249           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201803352           | 
                                                                                        A Medical Practice in the Greater Glasgow & Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201803545           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           |