Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508626 | Scottish Water | local impact | Upheld, recommendations | February 2017 |
| 201508629 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |
| 201508664 | Forth Valley NHS Board | nurses / nursing care | Not duly made or withdrawn, no recommendations | February 2017 |
| 201508757 | Key Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, recommendations | February 2017 |
| 201508773 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |
| 201508823 | Western Isles NHS Board | nurses / nursing care | Upheld, recommendations | February 2017 |
| 201508842 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201508867 | Hillhead Housing Association 2000 | repairs and maintenance | Not upheld, no recommendations | February 2017 |
| 201508899 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | February 2017 |
| 201508904 | East Dunbartonshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2017 |