Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600051 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2017 |
| 201600096 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, no recommendations | February 2017 |
| 201600450 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | February 2017 |
| 201600544 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201601102 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |
| 201601173 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201601246 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | February 2017 |
| 201601281 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201601670 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | February 2017 |
| 201601729 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | February 2017 |