Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103345 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201103659 | Aberdeenshire Council | parking | Some upheld, no recommendations | July 2013 |
| 201103691 | Ayrshire and Arran NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2013 |
| 201103929 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | July 2013 |
| 201104503 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201104506 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201105094 | West Lothian Council | construction by developers/adoption of roads | Some upheld, recommendations | July 2013 |
| 201200060 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2013 |
| 201200071 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |
| 201200093 | South Lanarkshire Council | complaints handling | Not upheld, recommendations | July 2013 |