Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200304 | Renfrewshire Council | parking | Not upheld, no recommendations | July 2013 |
| 201200309 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201200419 | Ayrshire and Arran NHS Board | admission, discharge and transfer procedures | Not upheld, recommendations | July 2013 |
| 201200648 | Scottish Borders Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | July 2013 |
| 201200671 | Scottish Prison Service | earnings | Not upheld, no recommendations | July 2013 |
| 201200696 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | July 2013 |
| 201200700 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201200809 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, recommendations | July 2013 |
| 201200873 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |
| 201200889 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |