Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201778 | Angus Council | policy/administration | Some upheld, recommendations | April 2013 |
| 201201810 | Dumfries and Galloway Council | hall letting, indoor facilities, libraries, museums etc | Some upheld, no recommendations | April 2013 |
| 201201868 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201201918 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
| 201201920 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
| 201201921 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2013 |
| 201201922 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2013 |
| 201201957 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | April 2013 |
| 201202026 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2013 |
| 201202053 | Scottish Prison Service | staff treatment | Not upheld, no recommendations | April 2013 |