Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508391 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201508395 | Scottish Prison Service | progression | Not upheld, no recommendations | June 2016 |
| 201508449 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | June 2016 |
| 201508472 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508476 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508498 | Argyll and Bute Council | communication staff attitude and confidentiality | Not upheld, no recommendations | June 2016 |
| 201508513 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | June 2016 |
| 201508567 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508665 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508702 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |