Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502324 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502359 | The City of Edinburgh Council | statutory notices | Upheld, no recommendations | May 2016 |
| 201502380 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502424 | The City of Edinburgh Council | council tax | Not duly made or withdrawn, no recommendations | May 2016 |
| 201502517 | A Medical Practice in the Highland NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Upheld, no recommendations | May 2016 |
| 201502583 | Scottish Prison Service | personal property | Upheld, recommendations | May 2016 |
| 201502592 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2016 |
| 201502620 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201502638 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502752 | Lanarkshire Valuation Joint Board | communication, staff attitude and confidentiality | Upheld, recommendations | May 2016 |