Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203396 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, recommendations September 2014
201204887 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2014
201300609 Business Stream incorrect billing Upheld, recommendations September 2014
201300612 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations September 2014
201300766 Stirling Council applications, allocations, transfers & exchanges Some upheld, action taken by body to remedy, recommendations September 2014
201301200 Lanarkshire Housing Association Ltd improvements and renovation Upheld, no recommendations September 2014
201301400 Borders NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2014
201301460 Greater Glasgow and Clyde NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations September 2014
201301475 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201301485 South Ayrshire Council planning enforcement/complaints handling Upheld, recommendations September 2014