Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302924 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201303016 | Business Stream | charging method / calculation | Upheld, recommendations | July 2014 |
| 201303031 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201303059 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201303223 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201303231 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2014 |
| 201303232 | The City of Edinburgh Council | rights of way and public footpaths | Not upheld, recommendations | July 2014 |
| 201303305 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2014 |
| 201303338 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | July 2014 |
| 201303428 | Business Stream | meter reading | Upheld, recommendations | July 2014 |