Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201306223 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201400316 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | July 2014 |
| 201201242 | Barony Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | June 2014 |
| 201201403 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2014 |
| 201202483 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201203264 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | June 2014 |
| 201204827 | Grampian NHS Board | policy/administration | Some upheld, recommendations | June 2014 |
| 201205301 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Some upheld, recommendations | June 2014 |
| 201205330 | Care Inspectorate | complaints handling | Upheld, recommendations | June 2014 |
| 201300156 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | June 2014 |