| 201903477           | 
                                                                                        Wave           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201903691           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201903715           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201903957           | 
                                                                                        South Ayrshire Council           | 
                                                                                        primary school           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201903969           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201904112           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201904180           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201904312           | 
                                                                                        Scottish Natural Heritage           | 
                                                                                        handling of application           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201905392           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201905692           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2020           |