Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201606979 Greater Glasgow and Clyde NHS Board - Acute Services Division admission / discharge / transfer procedures Some upheld, recommendations December 2017
201607397 Scottish Prison Service progression Some upheld, recommendations December 2017
201607450 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2017
201607464 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations December 2017
201607812 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2017
201607982 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations December 2017
201608056 Highland NHS Board clinical treatment / diagnosis Not upheld, recommendations December 2017
201608061 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2017
201608215 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations December 2017
201608275 The City of Edinburgh Council repairs and maintenance Upheld, recommendations December 2017