Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400778 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2015 |
| 201400922 | Orkney NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201401055 | Angus Housing Association Ltd | improvements and renovation | Not upheld, no recommendations | January 2015 |
| 201401077 | The City of Edinburgh Council | civic amenity/waste | Not upheld, no recommendations | January 2015 |
| 201401102 | East Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
| 201401159 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | January 2015 |
| 201401187 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201401236 | Glasgow City Council | council tax | Some upheld, recommendations | January 2015 |
| 201401305 | A Dentist in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |
| 201401580 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |