Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303993 | Ayrshire and Arran NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | November 2014 |
| 201304236 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | November 2014 |
| 201304318 | Angus Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Upheld, recommendations | November 2014 |
| 201304320 | Glasgow City Council | traffic regulation and management | Not upheld, no recommendations | November 2014 |
| 201304375 | The Highland Council | policy/administration | Not upheld, no recommendations | November 2014 |
| 201305215 | Stirling Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2014 |
| 201305291 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201305358 | Angus Council | handling of application (complaints by opponents) | Upheld, recommendations | November 2014 |
| 201305386 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201305494 | Fife Council | handling of application (complaints by opponents) | Not upheld, recommendations | November 2014 |