Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201305501 Dumfries and Galloway Council maintenance and repair of roads Not upheld, no recommendations November 2014
201305567 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, no recommendations November 2014
201305568 Cairn Housing Association Ltd repairs and maintenance Some upheld, no recommendations November 2014
201305631 University of Edinburgh academic appeal/exam results/degree classification Not upheld, no recommendations November 2014
201305763 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, recommendations November 2014
201305854 Grampian NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations November 2014
201305859 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2014
201305956 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations November 2014
201305990 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations November 2014
201305995 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Upheld, recommendations November 2014