Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201808444 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Upheld, no recommendations | June 2020 |
| 201808490 | South Lanarkshire Council | primary school | Not upheld, no recommendations | June 2020 |
| 201808498 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201808639 | Clear Business Water | incorrect billing | Not upheld, no recommendations | June 2020 |
| 201808647 | University of the West of Scotland | academic appeal / exam results / degree classification | Not upheld, no recommendations | June 2020 |
| 201808698 | Midlothian Council | council tax | Not upheld, recommendations | June 2020 |
| 201808763 | Scottish Prison Service | behaviour related programmes (including access to) | Not duly made or withdrawn, no recommendations | June 2020 |
| 201808795 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201809025 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201809026 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |