| 201805018           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805023           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805107           | 
                                                                                        A Dental Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805373           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805569           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805705           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805719           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805751           | 
                                                                                        A Dentist in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805833           | 
                                                                                        North Lanarkshire Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201805856           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        policy / administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           |