| 201805983           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201806224           | 
                                                                                        Heriot-Watt University           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201806236           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201806328           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201806337           | 
                                                                                        Scottish Prison Service           | 
                                                                                        visits           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201806513           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201806670           | 
                                                                                        The Water Industry Commission for Scotland           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201806790           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201807008           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201807229           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           |