Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, no recommendations | November 2019 |
| 201803746 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |
| 201804379 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | November 2019 |
| 201804556 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201804687 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |
| 201805598 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201806264 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201806470 | Borders NHS Board | continuing care | Some upheld, recommendations | November 2019 |
| 201807054 | Highland NHS Board | adult social work services (highland nhs only) | Not upheld, no recommendations | November 2019 |
| 201807198 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |