Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508477 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508502 | North Lanarkshire Council | primary school | Some upheld, recommendations | July 2016 |
| 201508509 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201508515 | Business Stream | policy/administration | Resolved, no recommendations | July 2016 |
| 201508522 | Edinburgh Napier University | policy/administration | Not upheld, no recommendations | July 2016 |
| 201508537 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508551 | Greater Glasgow and Clyde NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | July 2016 |
| 201508555 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201508559 | A Council | child services and family support | Not upheld, no recommendations | July 2016 |
| 201508582 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |