| 201100945           | 
                                                                                        Midlothian Council           | 
                                                                                        handling of application (complaints by applicants)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201101107           | 
                                                                                        Fife Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201101410           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        continuing care           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201101552           | 
                                                                                        A Dentist in the Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201101671           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201102132           | 
                                                                                        Scottish Water           | 
                                                                                        other           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201102212           | 
                                                                                        Business Stream Ltd           | 
                                                                                        meter reading           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201102319           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201102397           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201102465           | 
                                                                                        The Highland Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           |