Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508028 | Scottish Qualifications Authority | policy/administration | Some upheld, recommendations | March 2017 |
| 201508044 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2017 |
| 201508079 | The Highland Council | handling of application (complaints by opponents) | Upheld, recommendations | March 2017 |
| 201508092 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201508096 | An NHS Board | policy / administration | Upheld, recommendations | March 2017 |
| 201508101 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201508126 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2017 |
| 201508198 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | March 2017 |
| 201508203 | Falkirk Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2017 |
| 201508232 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | March 2017 |