Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601098 | Argyll and Bute Council | building standards | Some upheld, recommendations | January 2017 |
| 201601484 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, no recommendations | January 2017 |
| 201601727 | Cobalt Water Ltd | charging method / calculation | Not upheld, no recommendations | January 2017 |
| 201601777 | Scottish Prison Service | personal property | Not upheld, recommendations | January 2017 |
| 201601830 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201601919 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201601930 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2017 |
| 201601941 | North Ayrshire Council | secondary school | Not upheld, no recommendations | January 2017 |
| 201602166 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2017 |
| 201602169 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2017 |