Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507682 | Business Stream | incorrect billing | Some upheld, recommendations | November 2016 |
| 201507701 | Edinburgh College | special needs - assessment and provision | Some upheld, recommendations | November 2016 |
| 201507727 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | November 2016 |
| 201507782 | Aberdeen City Council | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | November 2016 |
| 201507788 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201507812 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2016 |
| 201507822 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201507832 | West College Scotland | policy/administration | Upheld, recommendations | November 2016 |
| 201507834 | Forth Valley NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | November 2016 |
| 201507843 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |