Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608264 | Irvine Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2018 |
| 201608296 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | January 2018 |
| 201608467 | North Ayrshire Council | council tax | Some upheld, recommendations | January 2018 |
| 201608503 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2018 |
| 201608630 | University of Strathclyde | policy/administration | Not upheld, no recommendations | January 2018 |
| 201608736 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201608813 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201608864 | Glasgow City Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2018 |
| 201608934 | The Moray Council | complaints handling (inc social work complaints procedures) | Upheld, recommendations | January 2018 |
| 201609335 | Fife Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | January 2018 |