Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700223 | Scottish Prison Service | personal property | Not upheld, no recommendations | January 2018 |
| 201700352 | A Council | complaints handling (including appeals procedures) | Some upheld, recommendations | January 2018 |
| 201700446 | Glasgow Housing Association | complaints handling | Some upheld, no recommendations | January 2018 |
| 201700452 | Stirling Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2018 |
| 201700608 | City Of Glasgow College | special needs - assessment and provision | Not upheld, no recommendations | January 2018 |
| 201700720 | University of the West of Scotland | academic appeal/exam results/degree classification | Upheld, recommendations | January 2018 |
| 201700795 | East Dunbartonshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | January 2018 |
| 201700923 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201700955 | North Ayrshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | January 2018 |
| 201700974 | Fyne Homes | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2018 |