Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401248 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Not upheld, no recommendations | December 2014 |
| 201401403 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201401420 | Angus Council | policy/administration | Upheld, no recommendations | December 2014 |
| 201401429 | Greater Glasgow and Clyde NHS Board | record-keeping | Not upheld, no recommendations | December 2014 |
| 201401460 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment/diagnosis | Not upheld, no recommendations | December 2014 |
| 201401597 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201401600 | Aberdeen City Council | improvements and renovation | Not upheld, no recommendations | December 2014 |
| 201401696 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201402024 | West Dunbartonshire Council | council tax | Not upheld, no recommendations | December 2014 |
| 201402046 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2014 |