Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200138 | The City of Edinburgh Council | council tax (incl community charge) | Some upheld, recommendations | August 2012 |
| 201200351 | Scottish Prison Service | personal property | Not upheld, no recommendations | August 2012 |
| 201200542 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | August 2012 |
| 201003200 | Aberdeen City Council | Complaints handling | Not upheld, no recommendations | July 2012 |
| 201004466 | Grampian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201004933 | Shetland NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201005159 | The City of Edinburgh Council | Licensing - Other | Some upheld, recommendations | July 2012 |
| 201100418 | Orkney NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201100641 | East Ayrshire Council | Public Health & Civic Government Acts - nuisances/problems in/around buildings | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201100968 | Inverclyde Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |