Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100011 | Lanarkshire NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201100279 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2012 |
| 201100882 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | June 2012 |
| 201101118 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Upheld, recommendations | June 2012 |
| 201101348 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2012 |
| 201101497 | Dundee City Council | Repairs and maintenance of housing stock | Some upheld, recommendations | June 2012 |
| 201101754 | Business Stream Ltd | Meter reading | Upheld, recommendations | June 2012 |
| 201102047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | June 2012 |
| 201102277 | Forth Valley NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, action taken by body to remedy, recommendations | June 2012 |
| 201102321 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |