Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608304 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201608323 | Revenue Scotland | failure to provide information | Upheld, recommendations | November 2017 |
| 201608472 | Inverclyde Council | policy/administration | Some upheld, recommendations | November 2017 |
| 201608601 | Falkirk Council | burial grounds/crematoria | Some upheld, recommendations | November 2017 |
| 201608622 | Argyll and Bute Council | policy/administration | Not upheld, no recommendations | November 2017 |
| 201608718 | Fife Council | handling of application (complaints by opponents) | Upheld, recommendations | November 2017 |
| 201608805 | North Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2017 |
| 201608893 | Aimera Ltd | incorrect billing | Some upheld, recommendations | November 2017 |
| 201608924 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201609200 | An NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |