Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700455 | Falkirk Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | November 2017 |
| 201701810 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201702338 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201601137 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201601175 | University of Edinburgh | teaching and supervision | Some upheld, recommendations | October 2017 |
| 201601748 | A Dentist in the Highland NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2017 |
| 201602051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201602924 | Lothian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | October 2017 |
| 201602925 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201602926 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |